👣 Product Questions

Q: What makes Fresox socks odor-free?
Our socks are made with advanced freshness technology that prevents odor-causing bacteria from growing. The result? Socks that stay fresher for longer — no matter how active you are.

Q: Are your socks safe for sensitive skin?
Yes! All Fresox socks are made from premium materials and are skin-safe, non-toxic, and suitable for daily wear, even for those with sensitive skin.

Q: Do the odor-free properties wash out over time?
No. Our freshness technology is permanently embedded into the fabric. It doesn’t fade or wash out — your socks stay odor-free wear after wear.

📦 Shipping & Orders

Q: Where do you ship?
We currently ship to the United States, European Union, Australia, and selected international destinations.

Q: How long does shipping take?

  • USA: 3–7 business days

  • EU: 5–10 business days

  • Australia: 5–10 business days
    You’ll receive tracking information as soon as your order ships.

Q: Do I have to pay customs or import taxes?
Depending on your country, you may be responsible for import duties or taxes. We do our best to keep this minimal and transparent.

👟 Sizing & Fit

Q: How do I choose the right size?
We follow standard international sizing. You can find our size chart [here]. If you’re between sizes, we recommend sizing up for a more relaxed fit.

Q: Are Fresox socks unisex?
Yes. Our designs and sizing work great for all genders.

🧼 Care Instructions

Q: How do I wash my Fresox socks?
Machine wash cold with like colors. Tumble dry low or air dry. Do not bleach or iron. Our socks are built to last and stay fresh with regular care.

Q: How many washes will the odor-fighting feature last?
Our socks are built for 50+ washes and beyond — maintaining freshness and comfort over time.

💬 Returns & Support

Q: What if I don’t like my socks?
We offer a 30-day comfort guarantee. If you’re not happy, contact us and we’ll make it right — whether that’s a refund or replacement.

Q: How can I contact customer support?
You can reach us anytime at [support@fresox.com] or via our [Contact page]. We typically reply within 24 hours.